FAQ
What Bantay shows, and what it does not.
Bantay is a review-first lookup tool for unresolved transaction signals. Search is open without login, while report intake stays gated so public results remain narrow and detailed evidence stays private.
What appears in public search?
Search itself does not require login or signup. Public results only show reviewed unresolved transaction signals tied to a number or Facebook profile, with signal counts, evidence counts, recency, and summary context after moderation.
Do I need an account to search?
No. Anyone can check a mobile number, GCash or Maya number, or a specific Facebook profile without creating an account. Login is currently only used on the report flow so Bantay can reduce abuse and keep a review trail for submissions.
Does a public match mean guilt?
No. A public match means Bantay has reviewed unresolved transaction reports for that identifier. It is a caution signal, not a legal or criminal determination.
What stays private?
- Uploaded receipts, screenshots, and PDF evidence files.
- Reporter identity, contact number, and authentication records.
- Internal moderation notes and source-review context.
What if I do not see a result?
A clean search is not a guarantee of safety. A seller can still be risky if the identifier is new, recently recycled, or has not been reported yet.
How do reports work?
- Sign in with Google before starting the submission flow.
- Complete the abuse checks and attach at least one proof file.
- Bantay reviews the case before anything can appear in public search.
- Facebook sign-in is temporarily unavailable.
How do corrections or appeals work?
If a public signal is inaccurate, outdated, or tied to a recycled number, open the appeal flow from the result and submit the context that should be re-checked.
Still need help with a search result, report, or correction request?