New report intake

Submit a report

All fields are required unless marked optional. Evidence files stay private and the report only becomes public after moderation.

1

Verify your identity

Google sign-in is required before the case can enter manual review.

Your Google identity proves the report came from a real person. The email is kept private and is never shown publicly.

2

Identifier to report

Choose the identifier type and tell Bantay which account or profile should be reviewed.

3

Incident details

Describe the type of incident, the payment channel, the amount, and what happened.

4

Evidence files

Required. Up to 5 files. PNG, JPG, WEBP, or PDF only.

Attach at least one proof file before submitting. Bantay reviewers can inspect these files, but they never appear in public search.

What to include

  • GCash or Maya transaction screenshots
  • Chat logs showing the agreement
  • Seller profile screenshots or IDs they sent
  • Receipts or proof of transfer

Bot protection

Complete the Turnstile check

Turnstile blocks low-quality automated submissions before anything reaches the moderation queue.

Submit unlocks only after the Turnstile token is present.

Submit

Send the case for manual review

New reports stay private until reviewed. Keep the reference if support asks for follow-up details.