How Bantay decides what can appear in public search.

Core principles

• Public results are risk signals, not legal conclusions.
• Search stays open, but report intake is gated before moderation starts.
• Evidence files stay private even when a signal is reviewed.
• Every public signal must have enough context for manual review.
• Corrections and appeal requests stay open to affected users.

Before a report can affect public search

• Anyone can run a lookup without creating an account.
• Report intake currently uses Google sign-in to anchor the reporter flow.
• Abuse checks protect the submission flow before a case is accepted.
• At least one proof file is required before moderators can consider publication.

What moderators look for

• A clear identifier such as a mobile number, wallet, or Facebook profile.
• At least one proof file, such as a receipt or chat screenshot.
• Enough narrative detail to understand the unresolved transaction.
• Signs that the case is more than a duplicate, prank, or ordinary dispute.

When a report may be held or rejected

• No proof files are attached.
• The identifier is unclear, incomplete, or does not match the summary.
• The evidence suggests a normal customer-service dispute rather than an unresolved transaction signal.
• The report appears malicious, duplicated, or low-confidence.

Current sign-in policy

Google sign-in is currently used to anchor reporter identity. Facebook sign-in is still planned, but it is temporarily on hold while the provider auth issue is being fixed.

Corrections and appeals

If a reviewed public signal is inaccurate, outdated, resolved, or linked to a recycled number, submit an appeal from the public result so moderators can re-check the record.